Privacy Policy

Korza.cl and its physical therapy rehabilitation services are operated by Korza, located at Av. Pehuenche 1161, Paseo Hacienda, Talca, Chile. For privacy matters, contact us at contacto@korza.cl.

This Privacy Policy is governed by current Chilean law, particularly Law No. 19,628 on the Protection of Privacy and Law No. 20,584 governing people’s rights and duties in relation to health care.

We collect information through our website and in person:

• Identification data: Full name, Chilean ID number (RUT), and date of birth.
• Contact data: Email address, telephone number, and address.
• Sensitive health data: Medical history, diagnoses, injury history, and clinical progress (medical record).

We use collected data exclusively to:

• Provide rehabilitation and physical therapy services.
• Manage bookings and assessment appointments.
• Send relevant treatment information and clinic news when you have consented.
• Carry out administrative and billing activities.

In accordance with Law No. 20,584, Korza treats all information in medical records as sensitive data subject to professional confidentiality. We use technical and organizational safeguards to protect data against unauthorized access, loss, or alteration.

Korza does not sell or transfer your data to third parties. Health data may only be disclosed where permitted by law, such as under a court order or between professionals on the same care team for the patient’s benefit.

Korza.cl uses cookies and similar technologies to optimize site functionality, analyze traffic, and improve the booking experience. These tools remember preferences and help us understand interaction with our content. By browsing the site, you accept their use; you can disable cookies in your browser, although doing so may limit some site features.

Our website may link to other websites. We do not control their content or privacy policies and are not responsible for information you provide while visiting them.

We may update this policy at any time. Changes will be posted on this page with an updated revision date. We recommend reviewing it periodically.

For questions about this Privacy Policy, contact us at contacto@korza.cl.